Question 1

What happens when you check in with Neura?

Accepted Answer

Neura works by learning about your child's unique patterns over time. When you check in about a situation—like a hard transition, meltdown, or win—Neura analyzes your child's profile and history, then provides personalized guidance and strategies tailored to your child and this specific moment. Neura tracks patterns across your check-ins and delivers weekly insights to help you see what's changing. The more you log and give feedback, the better Neura understands your child's triggers, strengths, and what actually helps your family.

Question 2

How does Neura protect my privacy and data?

Accepted Answer

Neura keeps your information private, encrypted, and never sells or shares it with advertisers. You control what you enter, and you can request full data deletion at any time. For details on how we store, use, and protect your information, read our full privacy policy.

Question 3

How is Neura different from ChatGPT?

Accepted Answer

ChatGPT doesn't adjust its guidance as it learns more about you or your child. Neura builds a persistent understanding of your specific child by saving each check-in and updating their profile over time, so guidance is based on their full history—not just what you typed today. Each child has their own evolving profile in Neura, and guidance is generated specifically for that child based on their patterns over time.

Question 4

Where do the strategies come from and what type of strategies will be provided?

Accepted Answer

Neura's AI is guided by the core philosophies of Ross Greene, Daniel J. Siegel, and Mona Delahooke and its strategies are consistent with compassionate parenting, brain science, and the belief that kids do well when they can. Everything starts from the idea that behavior is communication, connection works better than control, and co-regulation beats rewards and punishments. Neura's strategies will always prioritize safety, validation, and support, not compliance or judgment.

Question 5

Will Neura work for my child's specific profile (ADHD, ASD, PDA, anxiety, 2e, etc.)?

Accepted Answer

Neura is designed for children with complex profiles, including autistic, PDA/demand-avoidant, anxious, ADHD, and 2e kids. The more you log, the more Neura adapts to your child's unique patterns. Every child is different, so your feedback helps us improve personalization.

Question 6

Can I ask Neura about medications, diagnose my child, or use it to get medical advice?

Accepted Answer

No. You should not ask Neura about mediations, diagnosis or use it for medical advice. If you have questions about these things, reach out to your qualified medical professional.

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